33 Trebovir Road London SW5 9NF Tel: +44 (0) 20 7373 7183    Fax: +44 (0) 20 7244 6021
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FREQUENTLY ASKED QUESTIONS
We hope our web site has been able to answer most of your questions about The Oliver Plaza Hotel. In this section we have attempted to answer all other general question that have been raised by previous guests:
1. AIRPORT ACCESS 2. CAR PARKING 3. CHECK IN/CHECK OUT TIMES 4. HOTEL FACILITIES 5. LANGUAGES 6. LOCATION OF THE HOTEL 7. LUGGAGE STORAGE FACILITIES 8. PAYMENT METHODS 9. PETS 10. PRICE OF THE ROOM 11. PUBLIC TRANSPORT 12. RESTAURANTS 13. ROOM FACILITIES 14. THEATRE & ENTERTAINMENT GUIDES
1. AIRPORT ACCESS It is relatively easy to get to The Oliver Plaza Hotel from the major airports serving London HEATHROW AIRPORT By Car – For driving directions from Heathrow Airport please click here By Taxi – follow signs to the taxi rank. Approximate cost to the hotel should be around £30. Approximate journey time is 30 minutes. By Airport Shuttle – look for signs in the arrivals lounge. These are minibuses, which will bring you directly to the hotel. Cost is approximately £15 one way. Approximate journey time to the hotel 40 – 60 minutes. By Underground – look for signs for the Underground in the arrivals lounge. Join the Piccadilly line towards Earls Court Underground Station, which is about 5 minutes walk to the hotel. GATWICK AIRPORT By Rail – Take the Gatwick Express to Victoria main line station. From Victoria underground station join the District line to Earls Court Underground station, which is a few minutes walk from the hotel. Approximate cost £25. Approximate journey time 60 minutes. By Taxi – look for the taxi ranks in the arrivals lounge. Approximate cost £55. Approximate journey time 70 minutes. By Airport Shuttle – look for signs in the arrivals lounge. These are minibuses that transport you directly to the hotel. Cost approximately £22. Journey time upto 2 hours. STANSTED AIRPORT By Rail - Take the Stanstead Express to Liverpool Street station, and change onto the Circle Line towards Victoria underground station, and change to the District Line to Earls Court, with the hotel being a 5-minute walk By Taxi - Follow signs to the Taxi rank from the arrivals lounge. Approximate cost to the hotel £65. Journey time about 75 minutes. [ TOP ]
2. CAR PARKING There is a car park at the hotel, which needs to be prebooked prior to arrival. Cost/night = £15 for a car and £20 for a Estate Car/Van [ TOP ]
3. CHECK IN/CHECK OUT TIMES The hotel check in time is 2.00PM in the afternoon, although you may check in before this time and store your luggage prior to returning after 2.00PM. Our reception is staffed 24 hours and so you can check at any time in the evening. The hotel check out time is 11.00AM. Again you may leave your luggage at the hotel prior to picking it up later in the day. [ TOP ]
4. HOTEL FACILITIES Our modern hotel boasts the following facilities: - 4 passenger lift to all floors - Comfortable resident lounge - Breakfast room serving from 7.00 AM to 9.00 AM - Safe deposit facilities - Concierge facilities to book Theatre tickets, tours and Airport shuttles. These can all be booked prior to your arrival. Please contact us with your requirements. [ TOP ]
5. LANGUAGES Our staff speak the following languages: English, French, Spanish, Portugese, Arabic, and Hindi. [ TOP ]
6. LOCATION OF THE HOTEL The Oliver Plaza is located on a lovely quiet road off the main Earls Court Road. The locality of the hotel is known as Earls Court, which is recognised as the premiere area to stay in for tourists and corporate travellers. It is considered to be a very safe area during the day and night. This is due to its close proximity to all the major tourist and corporate centres of London. Set out below are the distances to the major attractions in London from The Oliver Plaza: Marble Arch/Oxford Street 2 miles Harrods 1 mile Madame Tussauds 2 miles Buckingham Palace 2 miles Earls Court Exhibition hall 200 yards Excel Exhibition Hall 10.1 miles Click here to view further details and maps [ TOP ]
7. LUGGAGE STORAGE FACILITIES You may leave your luggage at the hotel incase you are too early to check in. Also upon your departure, luggage may be left at the hotel if your flight is leaving later in the day. [ TOP ]
8. PAYMENT METHODS The hotel accepts the following forms of payment: - Cash – current Sterling notes and coins - Sterling Travellers cheques - Credit cards – American Express, Visa, Master Card, Diners, JCB - Bank Transfer – accepted only if transferred prior to arrival. Check with the hotel reservation department for details [ TOP ]
9. PETS The hotel does not allow pets, except for guide dogs [ TOP ]
10. PRICE OF THE ROOM The price quoted on the web site and your confirmation will be for the room, and inclusive of all taxes & service charges. Therefore, no additional charges will apply for the cost of the room. Naturally, if other services are utilised like the telephone and the bar then these will be chargeable. Click here to view our room prices [ TOP ]
11. PUBLIC TRANSPORT The location of The Oliver Plaza Hotel is such that it is served very well by public transport facilities, as outlined below: Underground – Earls Court underground station (offering access to the Circle and District line) is within a few minutes walk of The Oliver Plaza Rail – Victoria main line station, which has a direct shuttle to Gatwick Airport, is a 15-minute drive from the hotel. Bus – the nearest bus stop is 2 minutes walk away, and offers a direct service to Kensington/Chelsea on one side and Notting Hill on the other side. [ TOP ]
12. RESTAURANTS There are a large number of restaurants located within a few minutes walk of the hotel, serving informal snacks to ‘A la carte’ meals. Our reception staff will be able to help you with any suggestions. [ TOP ]
13. ROOM FACILITIES All our rooms have the following facilities: - En–suite bath/shower with WC - Hair Dryer - Telephone with modem hook-up - Complimentary bathroom accessories - Tea/coffee making facilities - Writing desk - Complimentary magazines [ TOP ]
14. THEATRE & ENTERTAINMENT GUIDES Click here to view our links page, which has several links to useful London theatre and entertainment websites [ TOP ]
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